Privacy Policy for civalabs.com
Last Updated: May 2, 2025
This Privacy Policy describes how Civa Labs (“we,” “us,” or “our”) collects, uses, and shares personal information of users of our website, civalabs.com (the “Site”). Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
- Information We Collect
We collect several types of information from and about users of our Site, including:
- Information You Provide Directly:
- Contact Information: When you contact us through the Site, such as via a contact form or email, we may collect your name, email address, phone number, and any other information you choose to provide.
- Account Information: If you create an account on our Site (if applicable), we may collect your username, password, and other profile information.
- Communications: Records of your correspondence with us.
- Feedback and Surveys: Information you provide in feedback forms or surveys.
- Job Applications: If you apply for a job through our Site, we may collect your resume, cover letter, and other information relevant to your application.
- Orders and Transactions: If you make purchases through our Site (if applicable), we may collect your billing information, shipping address, and details of your order.
- Information Collected Automatically:
- Log Files: Our servers automatically record certain information when you access our Site, including your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
- Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our Site. Cookies are small text files that are stored on your device. They help us to remember your preferences, understand how you interact with our Site, and improve your experience. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Site.
- Device Information: We may collect information about the device you use to access our Site, including the device model, operating system, unique device identifiers, and mobile network information.
- Usage Data: We collect information about how you use our Site, including the pages you visit, the links you click, and the content you view.
- Information from Other Sources:
- We may receive information about you from publicly available sources and third-party service providers.
- How We Use Your Information
We may use the information we collect for various purposes, including:
- To Provide and Maintain Our Site: To operate our Site, provide you with access to its features, and ensure its proper functioning.
- To Communicate with You: To respond to your inquiries, provide customer support, and send you administrative information, such as updates to our policies.
- To Personalize Your Experience: To tailor the content and information we display to you, offer personalized features, and enhance your interaction with our Site.
- To Improve Our Site and Services: To analyze how users interact with our Site, identify trends, and make improvements to its design, content, and functionality.
- For Marketing and Promotional Purposes: With your consent where required by applicable law, we may send you promotional emails about our products, services, and other information we think may be of interest to you. You can opt-out of receiving marketing communications at any time.
- To Process Transactions: To process your orders and payments (if applicable) and fulfill your requests.
- For Security Purposes: To protect our Site and users from fraud, security breaches, and other harmful activities.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
- For Recruitment Purposes: To process and evaluate job applications.
- For Research and Development: To conduct research and analysis to improve our products and services.
- How We Share Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or providing services to you (e.g., website hosting, data analysis, email delivery, payment processing, customer support). These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or other business transaction, your information may be transferred to the acquiring entity or other third party involved.
- Legal Compliance and Protection of Rights: We may disclose your information when we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests; to enforce our Terms of Service; to protect our rights, property, and safety, or the rights, property, and safety of others.
- Affiliates: We may share your information with our affiliated companies for internal business purposes, such as customer support, marketing, and technical operations.
- With Your Consent: We may share your information with third parties with your explicit consent.
- Aggregated and Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for various purposes, including analytics and marketing.
- Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, including:
- Access: The right to request access to the personal information we hold about you.
- Correction: The right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: The right to request that we delete your personal information under certain circumstances.
- Objection to Processing: The right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Restriction of Processing: The right to request that we restrict the processing of your personal information under certain circumstances.
- Data Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.
You also have choices regarding the collection and use of your information:
- Cookies: Most web browsers allow you to control cookies through their settings. You can usually set your browser to block or delete cookies. Please note that if you disable cookies, some features of our Site may not function properly.
- Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in those emails or by contacting us directly.
- Data Security
We take reasonable measures to protect the personal information we collect from unauthorized access, use, disclosure, alteration, or destruction. These measures include technical, administrative, and physical safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
- Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
- The duration of our relationship with you.
- The necessity of the information to provide our services.
- Our legitimate business needs.
- Applicable legal, regulatory, or contractual requirements.
- International Transfers
Your personal information may be transferred to and processed in countries other than your country of residence, which may have data protection laws that are different from the laws in your country. By using our Site and providing us with your information, you consent to such transfers. We will take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
- Children’s Privacy
Our Site is not intended for children under the age of [Specify Age, e.g., 16]. We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under the specified age without verifiable parental consent, we will take steps to delete such information. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
- Links to Other Websites
Our Site may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.
- Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will revise the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make material changes to this Privacy Policy, we will provide you with more prominent notice, such as by posting a notice on our Site or sending you an email notification. Your continued use of our Site after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Civa Labs:
Address: Bartle House, 9 Oxford Court, Manchester, M2 3WQ
Email: mail@civalabs.com
We will do our best to address your concerns and resolve any issues in a timely manner.
This detailed privacy policy aims to be transparent about how CivaLabs collects, uses, and protects the personal information of its website users. Remember to tailor the bracketed information to your specific business needs and consult with legal counsel for comprehensive advice.
